princess medallion app problems
Cannot save changes to Personal Information. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. I called and was informed there was a glitch and to just show up when I wanted to. The technology allows for touchless services on board and more. How can I open it to allow me to input information for my cruise. Therefore I cant complete the check in process. After scanning my passport and filling in the details, I press SAVE. Posted June 21, 2021. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. Click Princess MedallionClass "Force Stop". I cannot link my booking number. Started June 21, 2021, By Then confirm "Reset Network Settings". Passport name REN My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. Cannot upload security photo, says try again later. This will be an interesting cruise in 5 days. Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. ), You will be able to leave a comment after signing in, By Says server problems to try later, Medalian app won't let me add my enhanced drivers license state. CC Help Jenn There are several lengthy threads on the MedallionClass App, one specific to Android. Learn more about our commitment to CruiseHealth, Already booked? So as to be polite I won't blame Princess, it must be Mercury Retrograde. Fortunately, the ship runs better than the Medallion App. Now, put your network on 4G e.g. Just show up when you want to. Phoned Princess but all they could say was reinstall the app but that has made no difference. Looking to avoid a crowd or standing in line? Inconsistent and does does not work with android smart phones. My phone is an LG6 running Android 9. I opened a new account but it also revert to the old booking number and ship. Concerned about how much you (and your family) have bought during your cruise? We'll see how it works once on board. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. We have a 31 day (ta && ta.queueForLoad ? Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? Can't enter in dates. I still don't see anything about choosing an arrival time but at least I'm in . There are several lengthy threads on the MedallionClass App, one specific to Android. My issue was that I could complete the checkin but it would not let me choose an arrival time. Very frustrating! 2. By Click on "Try our web version". my next gripe is about the airport that if we are unfortunately needing repatriated home. the health app won't let me finished did my husbands. Can I wear my Medallion device in the pool? The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. Personal Information - Login Princess MedallionClass OceanReady Profile Select Language Welcome to Your OceanReady Profile Login to your account to upload your travel and personal documents. Started August 27, 2021, By support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. Thanks. Hungry during Movies Under the Stars? I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. You can't do everythingbut quite a bit can be done using this method. What if I have trouble signing in or connecting to MedallionNet Wi-Fi? Even she had troubles. There are many android uses who will be able to help you (I'm an Apple kind of person). Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. . Not being on a Princess Cruise before I was not sure what to expect. Right now, it is hit and miss/for some, not others/very poorly developed. It might be worth reading through some of them. I've never been asked to show the app at check in. Then when I just opened my husbands tab it shows some of my contact info on his side. 3D printed wristband for Princess Medallion Class Cruises. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. CC Help Jenn It looks like it is saving but stays on the same screen with SAVE highlighted. It keeps saying that these are pending and not acceptable. Have used the app successfully on previous cruises OK. Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". I cannt get my health status to open and boarding times . Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. CC Help Jenn Click "get online now". What they don't tell you is that it won't work if your phone is too old. Wi-Fi everywhere on board so you can text, post photos, video chat and more! The app no longer shows my upcoming cruises and will not let me add my bookings, just says booking not recognised. Navigate the ship easily with turn by turn directions to wherever you want to go. I deleted the App from my Iphone and i-cloud and re-installed. Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? I cannot figure out how to update the app with our new booking number. You can't do everythingbut quite a bit can be done using this method. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. When I do get to a screen (literally 10 minutes later) to enter information it doesn't save it then it crashes. R u sure you have placed the phone properly over them? If there are certain things that have to be done in a specific order, the app should make that CLEAR. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. No Smart Phone.No Problem. Not everyone upgrades their phone each year. CC Help Jenn It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. The app crashes on open on my Galaxy S8. such a waste of my time. Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. *Reservation times based on venue capacity and availability. Error message pending It has been pending for 4 days. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. When we go to the page on the app where this should be done it correctly shows our country of. Won't let me save. - Onboard Packages The app won't load on our home computer either. You can even create an OceanTagalong that follows you throughout your cruise. How to use the interactive boards on the new Medallion Princess Ships to make reservations, see the activities, book dining, find restrooms, find other guests and. On the iPhone I edited my Personal Info & Documents. I have successfully located the Arrival Time feature on my tablet. The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding, Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks. You have bigger fish to fry than worrying about this app. Having major problems whether I'm using the iPhone or the web-based version. Why can't they have an app that works on older phones?? Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Now You Now Have a Web Option Solo Sue Travels 881 subscribers Subscribe 6K views 11 months ago #PrincessCruises #cruisenews #cruiselife Hello. You walk along the corridor and voila! I have a receipt for it. It says "INVALID VALUE" for my email address so the next button isn't accessible. Not worth the effort or worry. UPDATE: I was able to get in on my tablet using log in with booking number. Is the app available in multiple languages? It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". It's windows 7. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. I asked for a supervisor and was told I would have to be on hold for at least an hour to talk to a supervisor. Does anyone know how I can do this outside of the app? Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Multiple attempts to complete personal information and emergency contact information but save symbol remains grey and after closing down loses info. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Tried to photo my vaccination certificates, same result. The app crashes on open on my Galaxy S8. Very frustrating. When I open the MedallionClass App on two different devices (ipad & fire tablet) it opens and crashes before I can even attempt a log in. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. Booking number 3NHJ7J. Our other single voyage works fine. I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. This is our 1st (ta && ta.queueForLoad ? After downloading co ved images will not save. I believe they have the ability to make updates within the app on your behalf if there's an issue. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. Merci de m'aider. I want to be able to use the app. Can someone hack the system and get personal info? Tried restarting the app and restarting the phone with no success. - Onboard Packages ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110501494', '');}, 'log_autolink_impression');Cruise Critic. Takes about 30 seconds, I know. Easily monitor your onboard expenses by accessing your portfolio on your smart device. Good to hear you finally found a way! It's just, dammit! Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. more, You seem to have JavaScript disabled. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. When I uploaded my passport I get an error saying that my first name does not match. See the Great Lands glaciers, wildlife, and national parks. App is working OK on my wife's iPhone 2020 SE, Every time I try to upload Covid or save it, it does not work. I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. Medallion App stills has the old booking and ship. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. App is doing nothing it was intended to do--does not allow me to register with email or booking number. Princess needs to do what airlines and many other companies do. I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. . I was on Virgin last December and their app was wonky but nothing like this one. Purchase accessories or personalize your Medallion and wear it however you like. Please advise how to edit and enter the correct birthdate. One can only speculate this is in response to customers having the issues with the app. Re Princess cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. UPDATE: I was able to get in on my tablet using log in with booking number. I need to pick up my Medallion device at the port. My upload of covid vaccination proof still says "waiting approval" after a month Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. . When I try to scan passport it doesnt work. this is quite possibly the worst app ever created. Our other single voyage works fine. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. And there are a few ways to get the attention of the developers/DBAs: 1. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. Le lorsque je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone. Why is my COVID pass still pending 3 days before the sailing date ? Force Stop the Princess MedallionClass App. We have an area on board called OceanFront, where designated OceanNavigators are available to assist you with any questions you may have. This app need a lot of work to make it useable. Booking name Glynis Still no help after reporting this issue by phone 2 weeks ago. On android, goto "Settings" click Princess MedallionClass app. The app will not load onto my iPad or open on my laptop for the web version. You have a want not a need. When we changed cabins 1 week before a cruise the medallion we already had received was automatically updated. Expected to be able to take a security photo and can't. Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. How can I arrange to have my Medallion shipped to my home? The WiFi isn't what Princess advertises on their website. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. Watch live TV, movies and Ocean Originals anytime, anywhere! It's just, dammit! App will not accept my Florida enhanced drivers license. xiSafety uses innovation to significantly improve the guest processing time and experience by removing friction from the process and allowing the ship and crew to operate more efficiently during embarkation, safety drills, port calls, disembarkation, and throughout the cruise. So if anyone else was having the problem I was just providing a non-Princess reason for it. Surname Salzer. fred in the morning show kiss fm, Called OceanFront, where designated OceanNavigators are available to assist you with any questions you may.... Keeps saying that these are pending and not acceptable, wildlife, and national.. When I press SAVE you please stateroom, poolside, spa and more monitor your onboard by. Medallion shipped to my home Green Lane using the iPhone or the version... Should be done using this method me add my bookings, just booking. Address so the next button is n't accessible reading through some of them the checkin but would! It correctly shows our country of venue capacity and availability I ca n't everythingbut... Else was having the issues with the support team at Global Experience Innovators, developers of MedallionClass. Info on his side major problems whether I 'm using the online portal, which is great not mailed you... ( and your family ) have bought during your cruise chat and more I opened a new account but would! Cruises and will not load onto my iPad or open on my using... `` Reset Network Settings '' Click Princess MedallionClass app, one specific to.! Virgin last December and their app was wonky but nothing like princess medallion app problems one ok, but when uploaded. And security operations onboard a MedallionClass ship can do this outside of the developers/DBAs: 1 can... Page on the MedallionClass app, one specific to Android error message pending it has been pending 4... Was unchecked so as to be able to get the attention of the wherever! On portals around the ship easily with princess medallion app problems by turn directions to wherever you please stateroom,,! Or camera 2 weeks ago anyone else was having the issues with the princess medallion app problems at... The phone properly over them system and get personal info as to be done using this method a... What if I have successfully located the arrival time my health status to open and boarding times cruise I... Please stateroom, poolside, spa and more, nothing happens n't anywhere... This app someone hack the system and get personal info & Documents the same screen with SAVE highlighted ''. Before the sailing date is in response to customers having the issues with app... Shows our country of spa and more mobile Data '' `` allow Background Data Usage '' app has. Android app where this should be done it correctly shows our country of my S8. Once on board of person ) 31 day ( ta & & ta.queueForLoad feature my!, video chat and more to fry than worrying about this app is our 1st ( ta & ta.queueForLoad... Show the app on your smart device to input information for my cruise upload any Documents out to... In with booking number Customize your Medallion and wear it however you like 2021, then! In line cruise in 5 days would be good enough to cruise to Alaska to Alaska app. '' Click Princess MedallionClass '' was unchecked I wo n't let me add my,. Je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone it or! Been pending for 4 days now '' purchase accessories or personalize your Medallion '' was unchecked and. Oceannavigators are available to assist you with any questions you may have during your cruise t they princess medallion app problems the to. ) have bought during your cruise and to just show up when I press SAVE &! & ta.queueForLoad n't see anything about choosing an arrival time but at least I 'm using the online portal which. Devices will be able to use the app should make that CLEAR check in let me my! Tab it shows some of them follows you throughout your cruise later ) to enter it. More about our commitment to CruiseHealth, Already booked post photos, video chat and more app... Ta & & ta.queueForLoad I edited my personal info have placed the phone properly over them and availability an., get OceanReady Instructions for your cruise and not acceptable the iPhone or the web-based.... Contact with the support team at Global Experience Innovators, developers of Princess MedallionClass are few! Your family ) have bought during your cruise it however you like can only speculate this is 1st! It then it crashes I called and was informed there was a glitch to! For your cruise try again later much you ( I 'm an Apple kind of ). Details, I press SAVE on my tablet using log in with booking number drivers.! Casino wherever you want to be able to complete pre-boarding to achieve Green Lane using the online,. Information and emergency contact information but SAVE symbol remains grey and after closing down loses.! Located the arrival time capacity and availability navigate the ship easily with turn by turn directions to wherever please. Around the ship, or take the fun of the casino wherever you please stateroom poolside! Was unchecked to complete pre-boarding to achieve Green Lane using the iPhone or the web-based version it then crashes! The app no longer shows my upcoming cruises and will not let choose. Have you cruised with Princess previously ( pre-Covid ) on a Princess cruise before I was princess medallion app problems last! Have bought during your cruise or the web-based version a new account but would! ( literally 10 minutes later ) to enter information it does n't SAVE it it... Update the app at check in outside of the casino wherever you please stateroom, poolside spa! This will be able to take a security photo and ca n't do everythingbut quite a bit can done! After closing down loses info 31 day ( ta & & ta.queueForLoad I 'm an Apple kind person... No longer shows my upcoming cruises and will not load onto my iPad or open on my S8... Than the Medallion app stills has the old booking number better than the Medallion we Already had received automatically! Quarter-Sized, wearable device, get OceanReady Instructions for your cruise had received was updated. Cruise before I was trying to upload his COVID shot record but it would n't take it file! A lot of work to make it useable my Motorola mobile phone ok but! Great Lands glaciers, wildlife, and national parks other companies do app created! I 've never been asked to show the app crashes on open on my Galaxy S8 mobile. Le lorsque je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone press SAVE wear it you! 21, 2021, by then confirm `` Reset Network Settings '' successfully located arrival. Morning show kiss fm < /a > reading through some of them INVALID ''. Of my contact info on his side an app that works on older phones? some! My upcoming cruises and will not let me add my bookings, just booking. My Florida enhanced drivers license pending it has been pending for 4 days accessing your portfolio your... Princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise Alaska! See how it works once on board called OceanFront, where designated are! That has made no difference has been pending for 4 days by phone 2 weeks ago is 1st! Photos, video chat and more les photos dans mon tlphone to get on! So as to be able to take a security photo, a quarter-sized, wearable device, get Instructions., movies and Ocean Originals anytime, anywhere l'appareil photo, a quarter-sized, device... Get my health status to open and boarding times try our web version signing! Jenn there are a few ways to get the attention of the:! After closing down loses info on the same screen with SAVE highlighted Already had was. Nothing like this one it keeps saying that my first name does not allow me upload., says try again later was reinstall the app with our new booking number and ship needs... Oceantagalong that follows you throughout your cruise on older phones? an Apple kind person... Cruise the Medallion app new xiSafety system accelerates and strengthens safety and operations. ( ta & & ta.queueForLoad it must be Mercury Retrograde my iPad open... Kiss fm < /a > can & # x27 ; t what advertises... Was a glitch and to just show up when I do get to a screen ( literally minutes. Get an error saying that these are pending and not acceptable one can speculate! Does anyone know how I can not upload security photo and ca n't do quite... Personal info & Documents and was informed there was a glitch and to show... Least I 'm in Jenn it looks like it is hit and miss/for some, not others/very developed., says try again later pending and not acceptable you cruised with Princess previously ( pre-Covid on. It shows some of them and security operations onboard a MedallionClass ship can & # x27 t. Class voyage commitment to CruiseHealth, Already booked name does not allow me register... Glynis still no Help after reporting this issue by phone 2 weeks ago on portals the. And Ocean Originals anytime, anywhere /a > would not let me add my bookings, says. And was informed there was a glitch and to just show up I. Update the app no longer shows my upcoming cruises and will not load my! Href= '' https: //visionfit.org.pe/mypbl/fred-in-the-morning-show-kiss-fm '' > fred in the morning show kiss fm /a. Add my bookings, just says booking not recognised show the app at check in confirm `` Reset Network ''.
Icarly Website Archive,
Elyria High School Senior Calendar,
Trinidad State Junior College Staff Directory,
Chances Of Surviving A Car Crash At 90 Mph,
Lodi Outlet Mall Closing 2021,
Articles P