Use the Optimum store locator to find the nearest Optimum store. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Plan for your cancellation. Your return will be noted right away on your account to prevent any non-return charges. Tear off the bottom receipt tab from the prepaid shipping label. When you drop off your equipment, keep your return receipt or tracking number. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. Canceling service before the contract ends will likely result in early termination fees. Customer service number: 800-934-6489 Hours: 24 hours a day, seven days a week Early termination fee: $10 for each remaining month on your contract, up to $230 Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location. Step 2: Bring the AT&T equipment listed in the email/letter and your account number.FedEx Office will take care of the rest. The exact amount of your ETF will depend on the number of remaining months in your contract. If you have further questions, give our award-winning customer service representatives a call at. Take out the receipt, open the Courier website online, and track your box. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. Day length: 8h 37m. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. 2-Year Price. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. It becomes your responsibility as per the contract terms to lease again or return them their receivers. See the full list: Pet Friendly Hotels in Antony. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. 1 Court Square West, Long Island City, NY 11101 Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. I have an issue with SuddenLink too Fixed Seen by 460 customers so far Similar issue to 2385 others 0 customers following this Items needed Username Password Email address on the account Name on the account Phone number on the account Address on the account Timeline GetHuman4932651 started working on this issue Jun 9th, 2020 7:12pm Speeds may vary, Additional customer service contact options. Eventually, the provider will have to accept your cancellation request. Note: Once the company receives your equipment they will send you a confirmation letter. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. The option is available for free with FedEx Express. Prior to its acquisition by Altice,. Fee for late or no return: Varies. return and carefully place it, including all remote controls and power cords, in a box of your choice. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. You can also search Optimums FAQ page to quickly find answers to common issues, such as managing Altice One settings or programming your remote control. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Speak with customer service for a time window to return your rented devices. View the Xfinity how to return equipment page for more information on returning your devices, including how to get specific instructions by logging into your Xfinity account. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. Check your email for what youre required to send back and next steps. Nothing wrong with that, and totally understandable. Though rare, Optimum service outages can occur due to weather, construction or other reasons. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. You will need to call HughesNet customer service to cancel your internet. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Get that equipment in on time. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. If you dont return it on time, you might get a much nastier letter. Dont let this happen to you. We strongly recommend that you upgrade to a more current browser. Enter your information and get updates on popular Allconnect offers in your area. To find out more, see our privacy policy. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. Saturday: 9 a.m. to 3 p.m. EST. Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None. Enter another ZIP to see info from a different area. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Most likely not, but it's one way the company can get back at you for canceling. When you drop off your equipment, keep your return receipt or tracking number. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. Early termination fee: None. As such, there are no early termination fees. OK, you're set on canceling with your provider. Sunday: Closed. Pack up the equipment you're sending back to us. Don't let it have that satisfaction. Early termination fee: Up to $360. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. Astound Business Services are available at your address. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. Attach the label. At RCN, when we say we're here for you, we mean it. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Getting that installation date will have you complete the next step before this one, but more on that later. Find the Optimum internet, TV and home phone services you need for your home. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. Cloudflare Ray ID: 7a16975d2a0c3651 Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. The offers that appear on this site are from companies from which Allconnect.com receives compensation. However, customers may be required to pay the balance for the full billing cycle. Just take the equipment to them, and they will take care of the rest. If you live in NY, NJ, CT or PA, please follow the return instructions below. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Canceling your internet service should be fairly simple. FairShake can help. Please see instructions below. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. Allconnect.com does not include every service provider available. Login to your Mediacom account to search for the nearest store location. If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. That you could make it resolved in a few days is wonderful. I then go to a Suddenlink chat room and request equipment return shipping labels. Returning equipment properly will keep your credit cool. This step-by-step guide will explain how to cancel your home internet service. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. Before its acquisition by Altice. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. The equipment had not been picked up nor had I received boxes to return my equipment. Observed speeds may vary based on device connection & other factors outside of Astounds control. Astound Broadband is available at your address. Bullhead Print And Ship FedEx Authorized ShipCenter. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Fee for late or no return: Call customer service for details. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. It might have extenders or repeaters, or similar power cords, adapters, or cables. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Performance & security by Cloudflare. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. For more information about equipment return fees and ETFs, visit the HughesNet service terms and conditions page. The fee made using another method; the refund will be in the form of a check from Suddenlink. If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. Understand Suddenlink Early Termination Fees. Fee for late or no return: Up to $280 for ONT device and router. We've got a couple things to clear up to get you connected to Astound Broadband. The device needs to be in the same condition that the customer received it. The breakup is complete. Tracking Number Track. Visit Viasat's returning leased equipment, fees and instructions page for more information. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Many FedEx locations can help you create a return label in-store. Want CNET to notify you of price drops and the latest stories? Moving or just moved? Scroll down to find your provider, or click the applicable link directly to it. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. So we created a free concierge service you can call at the phone number below. FedEx return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service competitive advantages for your business. Do you have a customer issue as well? We're sorry that didn't solve your issue. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Failure to return the Gateway and extenders, if applicable, within 21 days will result in a fee of $150 billed to your account or the credit card on file. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. When we say we're here for you, we mean it. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. Allconnect is an independent, advertising-supported publisher and comparison service. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. You're almost ready to go, but we need a few more details. Internet. If you have questions regarding your return, please call 1.844.357.0942. Instead, get immediate assistance with Optimums live chat feature.
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