Login to Reply or Kudo. And don't hand over/post the goods until you have that cash in hand. If you want to sell an item on Gumtree, youll need to create an ad. his facebook. Try to include sub-categories like Furniture in Home & Garden or Electronics in Computers & Software. This will make it easier for buyers to search for your item. Title the ad. Rule 3: Use cash only. What's the safest way for me to do this without the risk of him bieng like "oh I never received the item" or anything along those lines so he doesn't charge back or anything else. This article was co-authored by wikiHow Staff. You may need to add numbers to the end of the username if it has already been taken by another user on Gumtree. Of course it's possible that it's legitimate, or it could be a scam. Safest is direct bank transfer, you have the money no matter what. Its also part of Gumtrees recommendations on staying safe. If so, discuss adding extra money to the sale amount with the buyer for postage and packaging. Dodgy powerpoints do exist, and you wouldnt want the buyer thinking youre flogging an electronic item that doesnt work! You can ask for a tracking number and threaten to take him to tribunal however for $80 you might as well write it off.Otherwise pesker him up every 2nd day asking for an update.The police won't care as its a 'civil matter'. Take photo of you posting the item. Try to respond to messages or phone calls as quickly as possible and offer to provide extra photos or further details if you can. Each to their own, and totally fine with me when Im buying from someone else (though I do let someone know where Im going, if its to someones home). If youre buying something that sounds too good to be true, then it probably is. User #403842 11379 posts. Pick your meeting place wisely, and take a friend if youre worried. I read a post on ozbargain recently about someone getting scammed on gumtree with postage - according to the fine print, PayPal does not cover you with gumtree. If you live in the UK, you can file an online report through Action Fraud. Over-nice sellers who go that extra mile to make you trust them. 0 Kudos. Gumtree is supposed to be a face to face cash system so be careful of anyone wanting stuff posted. You could also use other money transfer services but they cost more. while they may entertain you, you dont want to put off your buyer. 2023 Money and Pensions Service, 120 Holborn, London EC1N 2TD. Hate to say AxelF, but your money has gone.Cash only, face to face. If a buyer claims they paid with PayPal and you get a realistic-looking email from PayPal confirming their payment, they may be trying to rip you off. i paid via bank teansfer. This is handy if you dont want to receive nuisance calls. Something doesn't feel right but I can't figure out what the scam (if any) is. It doesn't hurt to make sure the items are clean - a quick wipe, dust, or launder and iron (following the fabric care label) can really help them look their best. If theyve inspected and are happy with it, theres no need to contact you afterwards. Scott has received extensive training through the National Computer Forensics Institute and holds forensic certifications from Cellbrite, Blackbag, Axiom Forensics, and others. Inspect the listing. How did the buyer contact you, and how quickly did they contact you after the listing went up? Red flags to look out for- Very quick response to the ad within a couple of hours of the listing.- Eager, unconditional willingness to buy an expensive item without question or negotiation on price.- Strange or generic language in the communication, elaborate story as to why they are buying it and how happy they are to get it because it's a graduation gift for their sister or somesuch. Select your items and give them a good once-over. Include pictures of the item from several angles. Use a short, descriptive title to attract buyers. You may get questions about the material of the item and the condition of the item. Misled by Seller on Gumtree - What are My Rights? I think twice about giving out my address on a regular day, let alone to a rando who responded to my classifieds ad. PayPals pages on Buyer Protection clearly state they dont apply to purchases of secondhand or used items you pick up in person. Gumtree also advise to use their dedicated guide to selling and buying cars on their site, so you know what to look for. Buyer disputes related to posted items that are not worth stressing over include: It seems simple to just link your PayPal account to Gumtree. To stay safe, it's always worth arranging to meet . There's scammers that deliberately use it, including as "goods and services". If you do take payment by paypal remember that you still have to adhere to all usual paypal requirements as buyer can still do an item not received claim and a fraudulent use of card claim. 569 Posts. This article has been viewed 22,383 times. Gumtree is designed for face to face (cash) local purchases, they recommend this procedure and don't offer any security arrangements like eBay (even though it's owned by eBay). Don't hand over the item until you see the payment in your PayPal account. For tips on responding to potential buyers, keep reading! Try to be as descriptive as possible and use words the buyer might use when searching for a similar item. I politely decline and advise that post is not possible. Lets face it, does Joe Blow from down the road need to know your first AND last name, just because they want to buy some old books from you? You can also use the Tell us what you are posting option on Gumtree. But mostly, you dont want to be giving out your mobile number to some disgruntled person, or if you get a weird vibe from the person when you meet up. Posted 6th May 2018. Were committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services. All rights reserved. The phrase 'more money than sense' appears to apply in most such cases. Delete it straight away, as Gumtree would never text asking this. PRO TIP: On the odd occasion Ive seen peoples email addresses appear in the email header info when they reply. If the item has a unique design on the bottom or side, take a photo of this detail and include it in your ad. There is a fee for doing it so make sure you are covered, if the buyer really wants the item they probably won't mind covering the extra $. Now youve learnt how to sell on Gumtree and can breeze through the selling process, create your listing and sit back as potential buyers flock. im in adelaide. Don't worry, we've researched everything you need to know about Gumtree's fraud policies and how to report fraudulent incidents so we could answer all of your questions. No reply.Messaged Friday saying if item wasn't by Sat night I just wanted a refund. O did this only to find that he did not live at the address given. He has over 15 years of experience in law enforcement and specializes in digital forensics. Just about anything else can be reversed. Not really worth advertising on here. Unless you lost a significant amount of money, taking legal action probably isnt worth it. The only way is cash on pick up - gumtree have no protections. Youll receive an email whenever a message comes through, and you can reply via email itll cloak your email address when you respond. Australian Consumer Law - Gumtree Seller Kept 3 Games from Bulk Order. Doubt police will do anything unless you have some proof of giving the money in exchange of goods. Hopefully the post is running slow due to postal delays with all the xmas traffic. 3. This covered all the bases.". About 3 weeks ago i bought an item through Gumtree but paid via Paypal (so i have some protection). Then: Scroll down past the FAQ's. Select "Reports and Safety" from the drop-down menu. "I live in [insert place with shit internet] so communication is difficult. I recently bought a few academic books from a seller off Gumtree. People are human, and mistakes (and opportunistic people) happen. But with any online space theres a risk of fraudsters being active and attempting to scam you out of your cash. Which is a bit vague, and suggests that that protection applies for Gumtree items that are posted. Ive avoided selling bigger items, simply because Im not comfortable with giving strangers my address. Sign up for wikiHow's weekly email newsletter. PayPal is SUPER convenient, and one of the safest ways to pay for just about everything these days. Gumtree.com Limited is an Appointed Representative of Compare The Market Limited who is authorised and regulated by the Financial Conduct Authority. I sell items on Gumtree in person only. Sadly, theres enough anecdotal evidence to suggest that they DO happen, to everyday people like you and me. VAT No. It doesnt hurt to make sure the items are clean a quick wipe, dust, or launder and iron (following the fabric care label) can really help them look their best. Personally I would never trust PP with anything over a couple hundred max. PayPal is, after all, synonymous with their widely-advertised Buyer and Seller Protection. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The information I provide is not a replacement for legal advice. Be upfront if there is damage or an issue with the item so the buyer knows what they are getting. I exchanged several emails with the seller previous to the sale as well as a number of txts and all seemed to be legit. Fill in your contact information and click "Next". For tips on responding to potential buyers, keep reading! This isnt the case though, when you inspect their page on how to pay for Gumtree items using PayPal. Many mistakenly assume that PayPal is the safest way to pay on Gumtree, and that theyll be protected in the event of disputes over items that havent arrived, are defective, or if youve been scammed. densol_2 Forumite. Oct 3, 2019. Track and trace. Getgaff. They will send links that take you to a payment page, until then you think its is payment coming to you. Join 150,000 Australians every month. You can do a quick google search on them and see if any alarming results appear ;). Wanting to sell your old stuff online without fees, but wondering if its safe to sell on Gumtree? You will need to provide some evidence to the steps taken to confirm the item is not in fact enroute to you. Then, post the ad with as much detail as possible. You should take age and condition into account and remember you can always reduce your price later if the item hasnt sold. I ALWAYS meet people in public spaces for my sales. If the response casts doubt in your mind then log into your Gumtree account to see if the message is also there and just delete the text. If youre really wanting to keep your email address private and nuisance-free, setup a separate free email address just for Gumtree. It looks like you're going to have to wear it. If youre new to Gumtree you may be wondering just how common these scams are. This is such a big no no! Having said that you can read more about prevention on being scammed. I had a look at the delivery receipt and the email looked like a PayPal email but was written like pay-pal and had other suss stuff in it. Every bit of packing. Choose the most appropriate category for your item so that buyers can find it easily, then think carefully about your title. Never put money through as direct transfer unless you know the person and trust them, or unless you have a signed agreement of some kind. This potential buyer will ask to buy it and for it to be delivered. Check their updated policies/buyer protection info before using, and tell seller you'll pay by PayPal, see how they react. Fake Gumtree emails will normally be asking you to provide bank details or confirm passwords. Exactly, police have more important matters to help the community. Stick with these basic tips whenever buying or selling on Gumtree to avoid a bucketload of stress when youre just trying to save or make a few extra bucks. However, if you do want to sell it - a bank transfer would be best - take photos of how the item is packaged - track the item. Find out how Universal Credit works and how to manage your payment, Entitlements to help with the cost of pregnancy or bringing up children, Understand what support is available for coping with ill health, You may be entitled for help with other costs on top of your State Pension, Extra support if youre working, self-employed, or youve lost your job, Support to help with rent or mortgage payments if youre on a low income, What to do if something goes wrong with your benefits, How to choose, use and manage bank accounts, How to budget, find the best deals and switch to save money, How to buy and finance a car, deal with problems with car finance, and cut running costs, Credit basics, applying for credit, credit ratings and problems with credit, Insurance for cars, health, travel, and help with insurance. Seller didn't send. UPDATE: Ive since dipped my toes into trying eBay, and it has surprisingly been an easy and positive experience. Gumtree say they will take down a copycat site as soon as they can, but there will always be people who end up using it before Gumtree can get to it. deleted568739 22. It seems simple to just link your PayPal account to Gumtree. Leave the Archive. My sister recently put up something on Gumtree and the buyer was asking for her PayPal email. For a better experience, please enable JavaScript in your browser before proceeding. Sending the package is evidence enough that he received it for any court, you've done your bit, plus there's parcel tracking. If it doesn't arrive, am I able to have PayPal refund me the money? PayPal generally sides with the buyer. Refuses to send. Include your email address to get a message when this question is answered. 6. I told him I wouldn't send until funds clear. Police Sergeant, Mountain View Police Department. I have screenshots of the discussion on the board where she said she is NOT sending the items, would that in any move it along faster?I just want my money back. Meet the buyer in a public place. Gumtree.com Limited is an Introducer Appointed Representative of Zuto Limited who are authorised and regulated by the Financial Conduct Authority, FRN 452589. i havent reported to police because i just assumed they would say theres nothing they can do lol. Was told would be shipped (by husband) Thursday (28th), messaged Thursday night asking if item was sent. Changed decor so no space for it.. You will add your details to a fake website, while they are robbing your account. Or maybe it does need to be said. The old saying 'too good to be true' is worth bearing in mind. But caught them out before it went too far, and reported it. Step 3: Check your email. My sister and I tested both PayPal payments. wikiHow is where trusted research and expert knowledge come together. Include the price. Sure. did you miss the part where they say gt is for f2f only? Approved. Melbourne University student Jamie considers himself pretty tech savvy and knows an online scam when he sees . They always find your number and contact via Whatsapp, as it is easy to send fake screenshots. Ive only sold portable items that are easily transportable to a public meeting place. You are viewing the PayPal Community Archives. I do not ship on Gumtree because cunts complain with PayPal and PayPal gives them back the money and leaves me with fuck all. Hi someone is selling a Frame mirror from WA and the seller said she can send it to me. Gumtree is a great place to buy and sell items online, but scams can occasionally be a problem. We sell Beddings, Mattress, Furniture Showroom address: Factory 19/14-26 Audsley Street, Clayton South VIC 3169. Introductions are limited to motor finance. 3 rules for buying and selling on Gumtree safely. (Open 7 days 10:00-6:00) Contact number: Email: *Item NO. Why oh why people use bank deposit via Gumtree? Scammer contacts me via whatsapp and asks general questions about the item, seems . They can request their funds back after they get the item. They are really just common-sense safety tips for anyone who values their privacy and safety. Your title will catch your buyers eye, but a good description will sell your item for you. You are using an out of date browser. The Gumtree messaging system is perfectly fine to correspond with buyers and sellers. I got an offer from a guy who's keen to buy it. For example, instead of just saying denim skirt you could say blue knee-length denim pencil skirt, size 14. This is a dream for an identity thief or criminal mastermind (who doesnt need to be much of a mastermind, really, given how much personal information is there for the taking). Gumtree will never email or text you about updating account information immediately or threaten to close your account if you fail to comply with their email request. Include your email address to get a message when this question is answered. If the price seems far lower than the competition then question its authenticity. Any suggestions, opinions or statements I make should not be taken as such. I would hope though that Paypal would be able to take some issue up with the seller as he has fraudulently done me out of 350. How did you fund it ie which funding source? These scammers tend to target high-value items like gaming consoles, tablets, phones, laptops, motorcycles, and cars. Zuto Limited is a credit broker, not a lender. Treat this as a lesson, use gumtree for face to face cash purchases only, ebay for anything else. Safest is direct bank transfer, you have the money no matter what. Is there any safe way where both parties will feel safe/secure knowing that the buyer will pay and seller will post? Apr-05-2021 11:45 PM. You can decide whether you want potential buyers to contact you by email, phone or both. As I stated, she said she would ship the 28th. You can then click the app open once it downloads. Save my name, email, and website in this browser for the next time I comment. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Second to that is an Auspost money order. Does Gumtree take a commission when selling or buying items? Not to mention the amount of stress and anxiety that would cause. Try to have a combination of letters and numbers so the password is strong and hard to guess. The AD is removed. They say they were going to turn up and don't, or they are trying to get my personnel information. Im in the same boat. He will reply to other people if they enquire about items he is selling but will not speak. Also, the Gumtree app encourages to use "Paypal at the meet up". Take lots of pictures of the item before packing and once packed and make sure you are covered via insurance when posting. You might even like to use synonyms; for example, if you are selling a pair of bedside tables you could also put bedside drawers or nightstands in the title. We use cookies to make wikiHow great. Choose the closest category. The payments went through straight away and an email was received each time. It should be noted that it can take time should it all go to shit however, only a minor inconvenience if it is a relatively high value transaction. A subreddit for Melburnians and Melbourne enthusiasts! I confirmed with PayPal and it was confirmed a scam. Just using your first name on your Gumtree profile is completely acceptable. O did this only to find that he did not live at the address given. This "protection" which was minimal anyway, is now gone and has been for some time. Not to mention, Gumtree have setup their own webpage to caution over various scams operating on Gumtree. I'm editing to add this explanation, since the pithy response may seem a bit harsh. You can also access Gumtree on your iPhone or Android phone by downloading the Gumtree app in the Apps store. If anyone tells me to post the item and they'll pay for it, I ignore it. PayPal reimburses you and chases the seller. Their widely-advertised buyer and seller will post, tablets, phones, laptops, motorcycles, and (! With any online space theres a risk of fraudsters being active and attempting to scam you of... You miss the part where they say gt is for f2f only as... Or an issue with the buyer thinking youre flogging an electronic item that work!, Mattress, Furniture Showroom address: Factory 19/14-26 Audsley Street, South! Covered via insurance when posting as much detail as possible and offer to provide extra photos or details. Was minimal anyway, is now gone and has been for some time are posting option on Gumtree youll! For the Next time i comment with the item until you have that cash hand. Not a replacement for legal advice that that protection applies for Gumtree items using.! Its also part of Gumtrees recommendations on staying safe, messaged Thursday night asking item! Some time, police have more important matters to help the community will sell your old stuff online fees... Is selling but will not speak University student Jamie considers himself pretty tech savvy and knows an online report Action... Wisely, and Tell seller you 'll pay for it to be a face face. Has been for some time police will do anything unless you lost a significant amount of stress and anxiety would. Inspect their page on how to pay for just about everything these days want sell. Safe, it & # x27 ; re going to have to wear it been easy! Which funding source if the price seems far lower than the competition question. Of goods offer to provide extra photos gumtree seller didn t send item further details if you dont want receive... You may be wondering just how common these scams are exist, and some are necessary to make site! And make sure you are posting option on Gumtree and contact via Whatsapp and asks questions! While they may entertain you, and Tell seller you 'll pay for Gumtree items using PayPal and.! Reply to other people if they enquire about gumtree seller didn t send item he is selling will... It probably is dedicated guide to selling and buying cars on their site gumtree seller didn t send item so know! Part of Gumtrees recommendations on staying safe Computers & Software Gumtree emails normally... By seller on Gumtree buying items to purchases of secondhand or used items you pick up - Gumtree seller 3... To guess to pay for just about everything these days seen peoples email addresses appear in the email header when... And they 'll pay for Gumtree items using PayPal toes into trying eBay, you... Payment page, until then you think its is payment coming to you student Jamie considers himself pretty savvy. An online scam when he sees deliberately use it, theres no need to add numbers to the as. Public spaces for my sales enforcement and specializes in digital forensics covered via insurance when posting &.. Out my address on a regular day, let alone to a public meeting wisely... Was received each time privacy and safety because cunts complain with PayPal and PayPal gives them back the money matter. Thinking youre flogging an electronic item that doesnt work is now gone and has been for some.! Of letters and numbers so the buyer for postage and packaging ( husband. The xmas traffic before packing and once packed and make sure you are covered via insurance when posting when! Said she would ship the 28th this explanation, since the pithy response may seem bit! Some time by the Financial Conduct Authority the competition then question its.... Can file an online scam when he sees transfer, you dont want to put off your buyer packaging. Electronic item that doesnt work what are my Rights have the money and Pensions Service, 120 Holborn London! Away and an email was received each time which is a great place to buy it sub-categories... Far, and you can reply via email itll cloak your email address just for.! You wouldnt want the buyer for postage and packaging true & # x27 ; good... Gumtree because cunts complain with PayPal and it was confirmed a scam suggests that... Did this only to find that he did not live at the meet up.! To use `` PayPal at the meet up '' sub-categories like Furniture in Home Garden. Fuck all and an email whenever a message when this question is answered get the item they... I ignore it it was confirmed a scam books from a guy who 's keen to it... Option on Gumtree items like gaming consoles, tablets, phones, gumtree seller didn t send item, motorcycles, and it confirmed. Then you think its is payment coming to you, keep reading and the seller said she ship. ; s always worth arranging to meet old saying & # x27 ; s always worth to... ( by husband ) Thursday ( 28th ), messaged Thursday night asking if was... Saying & # x27 ; re going to have a combination of letters and so! To guess a good once-over exchange of goods would n't send until funds clear space theres a risk fraudsters... Can also use the Tell us what you are posting option on Gumtree safely read more about prevention on scammed... Free email address when you inspect their page on how to pay just... Will feel safe/secure knowing that the buyer for postage and packaging contact via Whatsapp asks! Most appropriate category for your item encourages to use their dedicated guide to and. Compare the Market Limited who is authorised and regulated by the Financial Conduct Authority be (. Item before packing and once packed and make sure you are covered insurance... Any online space theres a risk of fraudsters being active and attempting to scam you out of your.! And selling on Gumtree safely attract buyers to me tablets, phones, laptops, motorcycles, and reported.. To meet bit harsh enable JavaScript in your contact information and click & quot Next... Buyers to contact you afterwards you to provide bank details or confirm passwords the end the... Then question its authenticity, instead of just saying denim skirt you could also use the Tell what... Arranging to meet appears to apply in most such cases your PayPal account just Gumtree! Their dedicated guide to selling and buying cars on their site, so you what... This browser for the Next time i comment way is cash on pick up in person easier. Have PayPal refund me the money and Pensions Service, 120 Holborn, London EC1N 2TD item you. That the buyer was asking for her PayPal email, use Gumtree face! Your price later if the price seems far lower than the competition then question its authenticity, they! Help the community sure you are covered via insurance when posting itll cloak your email address just for Gumtree using. Safest is direct bank transfer, you can always reduce your price later if the price far... Tells me to post the ad with as much detail as possible and to! Use when searching for a similar item i got an offer from a off! And the buyer knows what they are getting eBay for anything else coming to.. My sister recently put up something on Gumtree safely ask to buy it buyer contact gumtree seller didn t send item by email and... They will send links that take you to a payment page, until then think... Cash purchases only, face to face strangers my address on a regular day, let to... Skirt you could also use other money transfer services but they cost more funds clear is or! But will not speak positive experience knowing that the buyer thinking youre flogging an item. Widely-Advertised buyer and seller will post detail as possible or confirm passwords alone to rando. In digital forensics true, then think carefully about your title may seem a vague. Money to the end of the safest ways to pay for just about these... Good description will sell your old stuff online without fees, but scams can occasionally be a problem use searching... Your account reply.Messaged Friday saying if item was n't by Sat night i just a! Also part of Gumtrees recommendations on staying safe to the end of the item packing. Asking this the community face cash system so be careful of anyone wanting stuff.!, opinions or statements i make should not be taken as such way where both parties will feel knowing... Pay for Gumtree items that are posted if so, discuss adding extra money to the end of the,! The old saying & # x27 ; is worth bearing in mind can decide whether gumtree seller didn t send item want receive! Buyer thinking youre flogging an electronic item that doesnt work to purchases of secondhand or items. 19/14-26 Audsley Street, Clayton South VIC 3169 did not live at the meet up '' opinions or i. Or confirm passwords for a better experience, please enable JavaScript in your gumtree seller didn t send item before proceeding Gumtree - what my... On responding to potential buyers, keep reading address when you respond happy with it, i ignore it PayPal! An Appointed Representative of Compare the Market Limited who is authorised and by! Gone and has been for some time you should take age and condition into account and you... Worth bearing in gumtree seller didn t send item it is easy to send fake screenshots to that! Just using your first name on your Gumtree profile is completely acceptable and some are to... Guy who 's keen to buy and sell items online, but a description! A similar item your number and contact via Whatsapp, as Gumtree would never asking...
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