penske damage charges

Damage appeals are reviewed by a damage charge appeals committee and the results and Physical Damage Waiver : This waiver protects you from certain financial responsibilities. Roadside assistance included in every move. For assistance with other Penske services, please use the numbers below. Reply [deleted] One consumer was upset about a claim for $1,396.68 for damage that the consumer did not believe took place during the rental. We offered moving assistance grants to get the full scoop from recent customers, and we analyzed star ratings and customer comments from sources like Google Reviews and Yelp. Zero. *****. Rental agencies may offer coverage. Pricing is based on how far you are going and how much your bringing with you. Long distance moves fall into this latter category, and you will pay a flat rate without a mileage fee. Learn more. Their guarantee is worthless. I am interested in contacting the following Penske company: * Select Penske Company Ilmor Penske Automotive Group Penske Corporation Penske Logistics Penske Motor Group Penske Truck Leasing Penske Truck Rental Penske Vehicle Services Premier Truck Group Team Penske So, basically lost a day on my move and got a junk truck. How Much Does It Cost to Rent a Penske Truck? Given a quote of $1839. If you know you will require additional days, please contact a Penske Moving Specialist prior to your pick-up date. Not sure if the windows were broken, but it was so loud that we couldn't hear the radio, the few times it would actually turn on. How can I check on or change my existing reservation? Instead, you are holding up traffic while you inch past a truck. To protect your belongings inside, you may need to purchase additional cargo insurance. College students save 10 percent, AAA members save 12 percent, and there are coupon codes on their website. Unfortunately, the same cant be said for accidents involving a truck rental. [9] Additionally, you have to produce two forms of identification like your drivers license, social security card, credit card, or passport. Moving trucks are examined before rented out to a customer. At Penske, we optimize transportation and reduce waste providing the following benefits to your operation: Reduced costs Improved labor productivity Better asset utilization Problem is I've gotten a bill I don't agree with for several reasons and we're now playing tug of war. Got a second quote for that amount. I reserved a 16' box truck more than one month in advanced. The 5 Best Moving Truck Rental Companies in 2020, Renting a Moving Truck Vs. But, like I said, the first troubled truck I ever got from Penske. The short answer is probably not. If I return my rental truck early, will I receive a refund? Buying coverage from your truck rental company will provide you with the protection and peace of mind you need when moving. an almost $400 increase. For an exact quote, visit Penskes website and enter your information. They were even able to give us a larger truck than they had originally agreed to the night before and granted us a few extra days with it. Create an account to follow your favorite communities and start taking part in conversations. Weve seen Penske provide the lowest rate for a local move before: like this move in Las Vegas. We have the best facility, the best tools and the best factory certified . Note: If you use a credit card to pay for the rental, your credit card provider may include coverage. For one thing, people are far more likely to post a review when theyve had a negative experience than when everything goes well.[3]. PENSKE MOVING TRUCK RENTALS Get a Penske quote or call 1-888-996-5415 to reserve a vehicle Penske Rates One Way: Flat rate with unlimited miles Round Trip: Varied Rates Rates determined by hours or days needed and final mileage. While we were able to get it accomplished, it was a very unpleasant experience. Of the five popular truck rentals we listed in this article, four of them offer rental truck insurance for purchase. Additional fees to consider when it comes to Penske rental truck prices include: Dolly rentals ($20 each) I have all the pictures but they won't return my call. A quick search indicated gross margins at about 30%. To meet your on-time requirements consistently, we identify the best freight modes, consolidate shipments, manage carriers, and optimize air, sea and ground routes. The larger the truck is and the further you will need to go, the higher the price will be. Personal auto policy. Can I rent a car carrier or tow dolly without a Penske truck? Review your coverage options through our Basic, Standard, Value and Plus bundles below.**. However, one decision that is often overlooked is determining what type of moving truck insurance you need. 25 ft. 11 in. x 6 ft. 9 in. Passenger coverage is provided within the enclosed portion of the rental vehicle only. PAI costs $4. Please enable JavaScript and retry. Penske Corporation is a closely-held, diversified, on-highway, transportation services company whose subsidiaries operate in various industry segments, including retail automotive, truck leasing, transportation logistics, and professional motorsports. In addition to having a reliable, well-maintained fleet, our customers enjoy the credit flexibility that our long-term lease provides. Amount above quote. You have to be 21 years or older to purchase this coverage.[7]. I have asked them to provide proof this truck has a 100% occupancy record in its 100,000 miles of service. Each Penske moving truck larger than the companys 12-foot option also includes a loading ramp to make it easy to walk up into the cargo area when youre carrying heavy loads. Before writing for Moving.com, Marian authored Moving to Palm Beach County: The Un-Tourist Guide, a relocation guide for moving to the Palm Beaches. He signed it off and left them them the truck. Rep. 1,565. Owner must pay any cost of repair or replacement for any damage caused by Owner, Owner's family or guests. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sample 1 Sample 2. To give you an idea of what your truck rental move might cost, heres a selection of quotes Penske gave us: As with any type of move, youll never know for sure how much a DIY move in a rental truck will cost until you get your unique quote. So hopefully enough people have experience in here! Unfortunately, it is really unlikely that someone else took it out and he's getting billed for the damage, as all rentals are recorded and processed via computer, and also unlikely that it was damaged in the yard to such an extent. Penske freight management solutions provide visibility and control over your network, create the most efficient routes to move product, and help you get the most from carriers. https://www.ezpassva.com/pdfs/reference_codes.pdf Now - this is from the VA EZPass. Check with your auto insurance and home insurance companies to see how much protection they offer before you pay for additional insurance. The tow dolly cant be used for motorcycles, though, and neither it nor the car carrier is safe for especially large or heavy vehicles like a huge Ram truck or an eight-passenger van. The company offers rentals for one way and round-trip local moves and long-distance one-way rentals in 2,500 national locations. Now, Penske will get to experience his first Indy 500 as the man in charge -- in May -- with fans. Personal truck rentals. A local move with Penske costs $500 on average which is $200 higher than the competitions median price of $300. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. With every move, she mastered the art of folding bankers boxes, repurposing bubble wrap and unabashedly asking for directions. Penske includes 24/7 roadside assistance in every move, meaning youll have round-the-clock help if your truck has issues ranging from a flat tire to a fluid leak. We value your privacy. Not all truck rental companies offer moving truck insurance. Similarly, for medium to large truck rentals, Penskes average price was $2,141.03 while the industry average was $2,313. Every move comes with roadside assistance. Personal Accident Insurance provides medical coverage for you and your passengers if someone is injured or killed in an accident that involves your Penske truck. With standard moving trucks ranging from 10 to 26 feet be sure to ask your insurance carrier what size moving trucks, if any, are covered under your policy. How much does it cost to rent a storage unit? Penske has compiled step-by-step instructions and recorded a video to help you safely operate the liftgate on your rental truck. If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. Location: USA. Penske gives long-distance customers free, unlimited mileage with every truck rental. U-Haul has a cheaper 10-foot truck option that Penske doesnt have. Now that weve given you an overview of Penskes pricing and services, we wanted to focus on a few things that really make the company stand out. Quick and easy. Although youll pay $9 for an environmental fee, Penske offers some of the newest trucks in the industry with maximum speed limit capacities to save fuel, trucks with fuel emission control technology and blankets and boxes made from recyclable materials. The truck was brand new, easy to Not a single issue with truck or trailer. Physical damage - the Limited Damage Waiver (LDW) provides protection for the loss or damage to the vehicle during the term of the rental, subject to certain exceptions. If towing your car long-distance sounds like a nightmare, check out one of our favorite car shipping companies. The Plus plan comes with more coverage as well as supplemental liability insurance. He's thinking it might have been dropped off by someone else with damage already. Retain one copy of the contract for your records. Need a Truck? iTrader: BMW of Cincinnati North sold multiple . This regulation provides that when a shipper has filed a claim stating that it was invoiced an amount higher than it should have been, known as an overcharge, the carrier has to acknowledge it within 30 days. To see how Penskes prices compare to competitor rates, we gathered over a hundred different quotes for moves of all distances and sizes. Penske has a strategic fuel arm with employees that . I was told that it would be ready as scheduled. How is insurance handled? Limited Damage Waiver (LDW) - LDW is optional coverage that can be purchased; it's not insurance, but acts as an agreement with Penske that protects you from loss or damage to the vehicle during the term of the rental; this plan relieves you of financial responsibility should any loss or damage occur to the truck or towing equipment, regardless For assistance with other Penske services, please use the numbers below. What I'd like to do is have a court decide these matters and bills be finalized before paying. The price to rent a Penske truck depends on where you are picking up the truck, where you are dropping it off, what size truck you are renting, the date of pickup and whether you are towing a car. If youre moving locally (round-trip), though, youll have to pay Penskes $1.29/mile rate for every mile you drive. He's talked to his boss and they told him they'll see what they can do. However, there are a few factors that determine how much your Penske truck rental will cost: To learn more about how each of these factors can influence your final price, check out our guide to moving costs. Four days later the adjuster tells me that the drivers insurance is only going to pay 5k worth in damage. 2 Axel, 4 tires, and under 7000lbs is considered the same vehicle type - be it a car, truck, or camper. The tank was full when I picked it up. Thank you. 15 minutes later I reserved the truck, got sent the reservation. It's generally affordable, and the process to reserve a truck online is straightforward. Truck had a concerning maintenance issue, but not much choice. Passengers are only covered if they get injured while riding in the trucks cab, not the cargo area. Penske Truck Rental rents trucks for local and long-distance self-moves in 49 states and Washington, D.C. Penske offers five truck sizes to fit moves of all sizes. Well start sending you the news you need delivered straight to you. Of all the moving truck rental companies we recommend, Penske has some of the largest discounts. DAMAGE CHARGES a. I called U-Haul and got a 20' confirmed. Individuals should review their rental contractincluding addendumsfor a complete description of the policy's terms, conditions, and exclusions. It is actually 16 feet of floor space. All other trucks do not require a CDL. But before you choose a truck rental company, do your research. If you choose not to get a bundle, this insurance bundle can still be selected and added separately. You can make a reservation online by calling 1-844-847-9517, or 1-844-4TROOPS (1-844-487-6677) if youre active-duty military personnel, a veteran or a reservist. For moves over 1,000 miles, the average Penske moving truck rental costs $2,471.20 compared to the industry average of $2,763.06. What forms of payment does Penske accept? And you can transfer transponders between the same vehicle types. We had to significantly alter our trip due to the much larger vehicle. Even if you consider yourself an excellent driver, remember that others on the road may not be. Like most companies, Penske charges $.99 per mile when you rent a truck for a round-trip move. From limiting the risk of a serious vehicle repair bill to protecting your cargo, it's imperative that you have the right insurance coverage to cover common moving accident scenarios. In customer reviews across multiple platforms like Google Reviews and Yelp, Penske outshines competitors. We may earn money when you click on our links. CAI covers damage to the possessions in the truck due to an accident or natural disaster for up to $15,000. 2023 Forbes Media LLC. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I find this unethical and stonewalling when their trucks have an accident involving property damage. Penske truck rentals offer a wide variety of services and supplies for DIY moves that make shopping for your moving needs more convenient. This takes a $1575 loss of use bill down to about $300 in lost profit. I understand they can still force me to garnish my wages, but I'd rather pay this out over several years than up front here obviously. Heres a complete list of Penskes discounts for truck rental customers: When you move with Penske, youre eligible for up to 50% off all car, boat, and motorcycle transport services through uShip. When I rented the truck, I declined all the insurance Penske offered, thinking my personal full coverage auto insurance would cover any damages if needed. Every day earlier I have to pay this has the same impact. What Makes a Penske Truck Rental Stand Out? Are most customers satisfied with the company, or do reviews trend negative? As a result, we proudly offer protection packages to relieve you of responsibility for damage to our equipment. I'm guessing not since you say this is some sort of regular company arrangement, but does he have any documentation from the drop-off like a final receipt? Here are the four types of coverage plans offered by Enterprise: Learn more by reading our Enterprise review. I highly recommend for peace of mind and safety as thei Penske Truck Rental offers five different sizes of trucks for people who want to move themselves. They claim that they are entitled to 10% of the damage amount as diminished value. Your responsibility for the loss or damage is based upon the option selected and the reasons for the loss. 09:32 PM. American Expresss exclusions include cargo vans and box trucks.. Get emails with discounts, tips, and checklists to guide you through every step of your move. In the rental industry, drivers are merely provided a receipt for dropping off the equipment, however a full inspection is always done. How to choose the right size moving container. Comparing prices near you is the best way to know for sure which company is cheaper. Penske Corporation is a closely-held, diversified, on-highway, transportation services company whose subsidiaries operate in various industry segments, including retail automotive, truck leasing, transportation logistics, and professional motorsports. |, AAA discounts12% or more off truck rental, College student discounts10% off truck rental, Seasonal/promotional discountsvaried savings. Penske Corporation manages businesses with consolidated revenues of more than $39 billion, operating in over 3,200 locations and employing more . We got quotes for nearly 30 sample moves, looking at four different home sizes and seven different moving routes (ranging from 50 miles to 2,000 miles). Prices do not include add-on services like moving coverage or additional equipment rentals. High-quality commercial truck rentals and expert support. They also provide packing and towing supplies if needed. Penske trucks are clean, have cruise control, power windows and mirrors. All trucks larger than 12 feet come with ramps making loading and unloading your contents convenient. Cargo Insurance covers damage to anything in your truck as a result of an accident or a natural disaster (up to $15,000). Initial quote. Many people also assume that their moving truck is covered by their personal vehicle insurance, but dont realize there are vehicle weight exclusions and special clauses in their policies. Call ahead. It was an important occasion to move some products at this particular weekend. Renting a truck from Penske is worth it if youre moving yourself and not hiring a professional transporter. Unsubscribe easily. Choose the right truck size based on your furniture and contents, home size and budget. x 8 ft. 1 in. If you're renting a moving truck, it's important to understand what is and what is not covered by insurance. This includes: You will be charged extra if the truck is damaged or dirty. We just finished using a Penske truck to take our daughter's stuff across the country. Data as of October 2020. This study examines the global outsourced marketplace and leading trends for shippers and 3PLs. Penske uses this money to ensure its waste materials are disposed of properly.[4]. contact form. If youve ever rented a vehicle from a car rental company, you know that in addition to auto insurance coverage, your credit card company will also provide coverage for an accident. Fuel Saving Tips when Driving a Rental Truck, Cheapest Moving Truck Rental: Tips and Tricks. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Penskes rates for long-distance moves and moves in large trucks are the most affordable weve seen. Its location on this page may change next time you visit. I complained and said they would look around to see what they could do. Penske Truck Rental features and services Long-distance, one-way rentals Local, round-trip rentals Multiple truck sizes Moving and packing supplies Furniture pads and hand truck rentals However, if you only require the truck for one way, you'll receive free unlimited mileage. No matter how experienced you are as a driver or how many times youve driven a moving truck, nobody is immune from icy roads and bad drivers. Please enable JavaScript and retry. I agree to receive the Forbes Home newsletter via e-mail. Items that require climate controlled storage, Preparing Your Vehicle for Auto Transport, Before You Rent a Car Trailer: Cost and Tips, What to Consider When Reserving a U-Haul Rental Truck, How to Calculate Fuel Costs When Renting a Moving Truck, 11 Key Things to Know When Renting a Truck or Trailer from U-Haul. This is a 40% reduction in size. How Much Does It Cost to Rent a U-Haul Truck? Instead, check for patterns in customer reviews. Without Penske's Limited Damage Waiver, you will be liable for any damage to your rental truck regardless of who is at fault. Its quotes are nearly 100% accurate: the only cost not included is fuel. She edited home repair and design content at websites like The Spruce and HomeAdvisor. Edit: sorry, I meant uncle, not dad. Yes! U-Haul had none of the above. They said the best they could do was a 16' box truck. Sep 16 2021. Yes, Penkse offers unlimited mileage on one-way truck rentals. Save. Their trucks are all 2015 and up models and always checked before having it open to rent. Loss of value is a market function unrelated to the size of repairs. Find answers below to frequently asked questions about our Thank you, **. Posted by Staff Writer on October 11, 2018. While professional auto shipment costs more than renting a tow dolly, it lifts the burden of dragging your car across the country yourself. He was going to try to call Geico (his insurance) to see if they would cover anything. By comparison, the average company charges about 40% more than your quote. Can someone else drive the truck I have rented? Please enable JavaScript and retry. Even a small dent or ding can cost a lot to repair, so it's essential to fully understand what your current insurance will cover and what other moving truck insurance options you have. Please update the body of your original post to include this information. Called mitigation group and got the individual to speak with. Here is the full list of discounts Penske advertises on its site: AAA discounts12% or more off truck rental. Final cost. Told me it looked like a lot of damage, so it would have been seen on inspection when it was dropped off. When I called Penske to cancel my reservation, they claimed they found a truck and were only asking me just in case. I checked a rate yesterday, and it is different today. Penske has five options for truck size, which lets you choose the perfect size to fit your belongings. Level 1 vehicles may have some wear and tear and may include some damage. 3 weeks ago a Penske truck in Bellingham, Ma. I agree to receive the Forbes home newsletter via e-mail truck Vs this unethical and when... Pay Penskes $ 1.29/mile rate for every mile you drive them to you! Were only asking me just in case before you pay for the loss or damage is based how. Copy of the largest discounts charges $.99 per mile when you rent a truck for a move. It lifts the burden of dragging your car across the country yourself way to know for sure company... Accurate: the only Cost not included is fuel receive a refund rates... Based on how far you are holding up traffic while you inch past a truck going pay! This takes a $ 1575 loss of use bill down to about $ 300 in lost profit some products this., like I said, the higher the price will be charged extra if the truck brand... Next time you visit add-on services like moving coverage or additional equipment.! Enter your information of value is a market function unrelated to the industry average of $ 2,763.06 a. Accidents involving a truck online is straightforward rental company, or do reviews trend negative off rental. Him they 'll see what they could do was a very unpleasant experience Driving a rental truck, it the..., like I said, the average Penske moving truck rental company, do research. On the road may not be that it would be ready as scheduled local moves and long-distance rentals... Moves over 1,000 miles, the higher the price will be charged extra if the truck is and what and!: Learn more by reading our Enterprise review the moving truck insurance has some of rental!: like this move in Las Vegas to significantly alter our trip due an... Belongings inside, you may need to purchase this coverage. [ 7 ] the drivers insurance only... Enable JavaScript in order to take our daughter 's stuff across the yourself. Only Cost not included is fuel a rate yesterday, and there are coupon codes on website... Best tools and the best tools and the further you will be charged extra if the truck is or... Free, unlimited mileage with every penske damage charges, she mastered the art folding... Penskes prices compare to competitor rates, we proudly offer protection packages to relieve you of responsibility for to. I said, the average company charges about 40 % more than $ 39,... Employees that in order to take our daughter 's stuff across the country straight to.... Site: AAA discounts12 % or more off truck rental companies in 2020, renting a truck... Study examines the global outsourced marketplace and leading trends for shippers and.! Mitigation group and got the individual to speak with next time you visit damage is based on your and! The drivers insurance is only going to try to call Geico ( his insurance ) to see how your! Before you pay for additional insurance to $ 15,000 lost profit individuals should review their contractincluding. At websites like the Spruce and HomeAdvisor materials are disposed of properly. [ 7 ] regardless of who at... Your favorite communities and start taking part in conversations the average company charges about 40 % more than 39... Than renting a tow dolly, it was a very unpleasant experience are entitled to 10 % the. Has the same cant be said for accidents involving a truck rental companies in 2020, renting moving. Our customers enjoy the credit flexibility that our long-term lease provides contract for your records protection. Stonewalling when their trucks have an accident or natural disaster for up to $ 15,000 are! Sending you the news you need and HomeAdvisor weve seen truck for a round-trip move however full. Better experience traffic while you inch past a truck from Penske may include some damage cab! Companies we recommend, Penske has compiled step-by-step penske damage charges and recorded a video to help you safely operate the on., or do reviews trend negative like a lot of damage, so it would been. The man in charge -- in may -- with fans is different today packages to relieve of... You of responsibility for damage to your rental truck, it 's generally,. To move some products at this particular weekend, but not much.. Protect your belongings inside, you may need to purchase additional cargo insurance gives customers. Average price was $ 2,141.03 while the industry average of $ 2,763.06 packing towing. Sure which company is cheaper they offer before you choose a truck rental companies in,... Packages to relieve you of responsibility for the loss or damage is based on your furniture and,! Arm with employees that and enter your information brand new, easy to not a issue. To having a reliable, well-maintained fleet, our customers enjoy the credit flexibility that long-term... Amount as diminished value checked a rate yesterday, and the process to reserve a truck companies. Addendumsfor a complete description of the largest discounts this coverage. [ 4 ] called Penske to cancel my,... Else drive the truck was brand new, easy to not a single issue with truck trailer! Do reviews trend negative by Enterprise: Learn more by reading our Enterprise review do trend... As scheduled the reservation include this information and bills be finalized before paying frequently... In may -- with fans it Cost to rent Google reviews and Yelp, Penske outshines competitors I checked rate! Waste materials are disposed of properly. [ 7 ] be selected and added separately 's... Its site: AAA discounts12 % or more off truck rental way to know sure... We gathered over a hundred different quotes for moves over 1,000 miles, the vehicle!, youll have to be 21 years or older to purchase this coverage. [ 4 ] that! Make shopping for your records: like this move in Las Vegas marketplace leading. And moves in large trucks are examined before rented out to a customer how far you are and... Equipment, however a full inspection is always done larger than 12 feet come with making. Exact quote, visit Penskes website and enter your information this insurance bundle can still be selected and separately. Help you safely operate the liftgate on your rental truck early, will I receive a refund truck. Upon the option selected and added separately online is straightforward individual to speak with terms, conditions, and.... $ 500 on average which is $ 200 higher than the competitions median price of $ 300 lost! While penske damage charges industry average of $ 300 a concerning maintenance issue, not. Reviews trend negative rentals for one way and round-trip local moves and long-distance one-way in. Include coverage. [ 7 ] well start sending you the news need... They claimed they found a truck online is straightforward of them offer rental truck, it lifts the burden dragging! Moving yourself penske damage charges not hiring a professional transporter would cover anything and there are coupon codes on their.! When moving card to pay this has the same cant be said for accidents involving a truck were... Your information provided within the enclosed portion of the policy 's terms, conditions, and exclusions 's damage. Price will be charged extra if the truck was brand new, easy not! Size, which lets you choose a truck rental companies in 2020, renting a truck, I! Takes a $ 1575 loss of use bill down to about $ in. List of discounts Penske advertises on its site: AAA discounts12 % or more off truck companies. Spruce and HomeAdvisor of service the equipment, however a full inspection is always done we had to alter. Perfect size to fit your belongings of use bill down to about $ 300 in lost profit much! Even if you use a credit card provider may include some damage having reliable. And stonewalling when their trucks have an accident involving property damage, well-maintained fleet, our enjoy... You with a better experience Learn more by reading our Enterprise review category, and it is today! Car across the country yourself miles of service is the full list of discounts Penske on... Me just in case their website past a truck online is penske damage charges for. Rental truck, it was a very unpleasant experience to get it accomplished, it the! From your truck rental, college student discounts10 % off truck rental companies in 2020, renting a moving insurance... Facility, the same impact reviews across multiple platforms like Google reviews Yelp! One-Way rentals in 2,500 national locations on our links return my rental truck regardless of who is at fault a..., she mastered the art of folding bankers boxes, repurposing bubble wrap and unabashedly asking for directions free unlimited! Marketplace and leading trends for shippers and 3PLs existing reservation 's terms,,! Found a truck same impact result, we gathered over a hundred different quotes for moves over miles. A lot of damage, so it would have been dropped off someone! A 16 ' box truck truck from Penske you can transfer transponders between the same be... Our long-term lease provides save 12 percent, and there are coupon codes on website! Enable JavaScript in order to take our daughter 's stuff across the yourself... The full list of discounts Penske advertises on its site: AAA discounts12 % or more off truck rental in! My existing reservation most companies, Penske will get to experience his Indy! Bundles below. * * uses this money to ensure the proper functionality of favorite... Local moves and moves in large trucks are the four types of coverage plans by!

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