Repair finally came. Sears Kenmore model # 795.72493.611. I didn't call Sears back and still no response from Kenmore. It has all been a huge nightmare. I called Sears and they said they have to fix everything it could be before they would replace compressor!! Here for almost 3 hours, on his phone for 3/4 of the time. Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! I would have thought that a (formerly) good company would stand behind their product. I have always had GE Products. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. 78022 is a 22. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. Still no refrigerator. We have basic fridges 20-30 years old in the break rooms at work! now the ice maker fan has another error. I spoke with Sears customer service & they say they are unable to get a repair person to assess my refrigerator until after 12/25/2021. I am currently evaluating my repair options. They would not take responsibility and would not put me through to Customer Relations. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. We were concerned and called a repairman out. no wonder SEARS went out of business!!!!!!! I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. I still have the paper affixed to the inside of the fridge. I should not have to pay to fix something you should have recalled Sears! What can we do? The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. The food heated up and I have thrown everything out as it could be dangerous to consume. It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). LG nor Sears will act. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. 3 years from a fridge. Let's file another one. I am guessing it will be $350 on labor based on Sears estimate. Since then it has been a down hill spiral with so many problems. 3 months without a fridge! Is this covered under the recall? This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. Challenge is that the soonest the repair people can come is in 16 days! Just last month, we had to have the ice maker replaced because of a leak. The bottom line is that we paid $1300 for a refrigerator six years ago, and have not had full use of it for at least five years. Took 3 repair calls to fix no parts untrained tech. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! Have photos. I purchased a refrigerator in 2018 it stop working I have to.pay for labor over 600 dollars. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. I said no way, I PAID for that feature and how could they tell me sorry? In addition, I lost approximately $200 or more in food. Scheduled 2nd appt. Is this covered under the recall? the tech guy came and told me that all these kenmore series have major problems as they have LG compressors and they usually damaged after almost 2 year. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . kenmore ELITE model 795.72053.117 purchased at Sears Store. My fridge barely lasted two years. It has been worked on approximately 10-15 time since my purchase. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. Guess how much a new compressor is? Model #785.7404.410. Removed back panel and verified compressor is an LG FLB075LANA. I went thru cleaning vents in back, resetting Refrig per instructions. I would also have to pay the labor charge in excess of $300. (about 2008). Actually the main issue is the lack of customer service / help from LG and A&E. 5 years ago from Sears. We have no idea how long the fridge has been off, but the entire house stinks. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. Most have 5 or 10-year warranty, but not my model #795.7249.11. It's a good thing we have a little frig in our garage. when this happens the food thaws and then refreezes over and over again until the unit finall failes. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. It is now July 2018 and the refrigerator has gone out again! Calls to the customer service number now do not result in any way to speak to a live human being. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. randy robertson lsu; tying wrists with a necktie. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. Of course, the food all thawed and spoiled. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. Bought the kemore elite model 795.73157.610. It's a side by side. It stopped working in October of 2021 . The refrigerator and freeze just stopped working. This is a faulty design problem and I would like a better more reliable replacement. The extended warranty has expired so now I am paying out of pocket for the same repairs. The refrigerator model number is 79574023412. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. He replaced the part and mentioned that it may not work and something major could be wrong. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. I purchased a Kenmore Elite refrigerator in November of 2015. Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! Spoke with repair technician who informed me that unit was actually an LG unit. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! The freezer has stopped working. It will not hold a charge of freon. 2,800 dollars. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. It took them two weeks to diagnose and send parts to install new condenser and compressor, and then they failed to show up for my appointment and gave me a new appointment 10 days later!! Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. 412. quit working in July 2019. The certified Sears appliance repairman cost $169.00 to come diagnose the problem and to fix it would cost $691.00 more. It was delivered on 9/10/2015 and the compressor has just died. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. I have a Kenmore 795.74022 (2017 model) with the typical linear compressor failure. So disappointed in this product! To repair is $1000 even though Sears only warrants the compressor. My husband doesnt understand how I could not have known this thing was a P.O.S before we purchased as I research everything down to the wire. Performed tests on the PCB and all good, Found issue with compressor. Compressor is still under warranty. So far 2 1/2 weeks without refrigerator. I can see why now. It just now quit cooling. BUT ON SALE FOR $500. But waitcalled sears for repair and I get Mar 22!!!!! I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. Sears was of no help when I called so I hired a local repairman to come take a look. The compressor has a valve that is made from plastic, according to the plaintiffs, and this plastic valve can fail and cause systemic breakdown in the appliance. $1100 to fix. We can't go 5 weeks without a refrigerator. Brand names are identified. 2nd tech ( from another company) said same thing but didnt charge me. Elite Fridge, Oven, Microwave and Dishwasher. I was in tears. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. I have read so many with the same experience! Have there been any class actions against Kenmore? My Kenmore Elite 74015 30.6 cu. Service center in Philippines was awful. I call the warranty who sent out a part and told me a repairman would contact me. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. I was sent to the recall group to check if this model was covered. It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. In fact, all the lights inside and outside work. Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. Id love my money back . Repair man says its going to be $1000+ to repair and warranty will not cover the costs. I have a kenmore/LG trio refrigerator purchased in 2016. I was told I have too much food causing air to not circulate. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. At 3months thethermostat/ice maker died (covered). I had no idea the problem with these compressors was so bad and for so long. It is only 1 and 1/2 years old. Stopped cooling June 28, 2018. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. I am beyond frustrated with Sears. The repair said the compressor gone bad. Well this lady has learned a valuable lesson. What can I do? In January 2019, the compressor failed. My Kenmore Elite refrigerator was purchased in 2015. LG wants to pass along the fault to the place of purchase. Refrigerator stopped cooling on August 28, 2020 while still under warranty. Wonder why they are going out of business.hmmm. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. 1000 dollars to have it fix. I am currently in the same situation. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. Frustrating no accountability. I saw that there is a recall or lawsuit thru LG/Kenmore I would like to know who to contact so I can get some results from this untimely failure in this product . We purchased the seers home warranty and that has been a complete fiasco as well. Repairman called into LG to get circuit board ordered and the LG tech refused to help him. They told me to call Kenmore. About 2 years of use. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. titleist linksmaster 2022 catalog; borderlands 3 how to get back to destroyers rift. Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. Kenmore/LG are aware of it and they need to replace these units! Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. After numerous calls, no one would touch it. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). Lots.of waisted food!!! Upon arriving, he ran a few diagnostics and reset the circuit board. It has a tube heater, but you can't get to it. After leaving the refrigerator compressor did not reach the point of cooling or freezing. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. Receive discounts, usage tips, and recall notices. It quite working on December 2021. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. The LG repairman came today and check the fridge and concluded it is a compressor gone bad. I wish I would have known better. Please help!! Needless to say, I will never engage in a product or service from Sears. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. This unit is made by LG. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. July 20, 2022, the refrigerator stopped working, food ruined. We have had this unit for just under 2 years. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. These two businesses are crooked!!! I then called into LG trying to explain what is going on and the woman hung up on me. I guess the code it for the freezer a defrost sensor. I remember when American made fridges lasted for many decade, and are still running today. We bought a Kenmore side by side refrigerator in 2020. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. Compressor has failed in August of 2022. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. You got it, I would have to pay again. I am losing big from this purchase. I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! Every part was replaced, Twice, if not more. Elite ( LG ) 4 door refrigerator model 795.72493.611, November 23,.... It has been off, but you ca n't get to it replace compressor!!!... Also informed me that if it was also bad i would have thought that (... You i will NEVER purchase a LG and a couple of other including... Kenmore/Lg are aware of it and they said they have to buy a new, NON KENMORE/LG.. Help from LG and ai can promise you i will NEVER purchase a again. Of a leak going to be included in the compressor warranty, is. 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